| Big fan of the dealership, I drove 2.5 hours just for the customer service and persistence. I ordered a FJ Cruiser Trail Teams in Jan however the disaster in Japan pushed the delivery date out until June. The sales manager Bobby Blacker was my main point of contact and was very diligent in follow up. He let me know every week the status of the car and when it might arrive. Given it was a limited edition model there were only a few coming into the US. Somehow Bobby was able to fight for my car and of the 3 that were delivered in June one was assigned to me. Once we had a definitive delivery date I worked with Bill and Erick who were 100% customer focused and made sure my experience was exceptional. When I arrived at the dealership I was impressed with its size and how friendly the staff was. It seemed most of them knew who I was before arriving. This is a very family focused dealership. For the ride I brought my 2 girls who had a great time playing on the pirate ship, eating donuts, coloring working books, watching TV all provided by the dealership. Those extras made it much easier for me when I was going though the paperwork. All said and done the service was awesome, the deal was great and the GM Bill grilled my kids and I lunch. What could be better. With my next Toyota I will head back despite 2.5 hr drive. --dealerrater.com reviewer gbrasher
My wife and I were very pleased with the personal attention we received when purchasing our new vehicle. We were also impressed with the functionality and appearence of the dealership. We would highly recommend Eric Nelson to anyone buying a vehicle. His attentiveness and product knowledge was impressive. --dealerrater.com reviewer RCMitchell I actually traveled 125 miles from Hanover, MA to Balise Toyota in Warwick RI just tp purchase a new Toyota Prius. All because someone had told me to check them out as I would get a better deal and more importantly, I would end up as a satisfied customer. I DID GET A BETTER DEAL AND I AM A SATISFIED CUSTOMER. I visited more than 10 Toyota dealerships in my area and the prices they gave me were more than I was willing to pay, plus the selection of Prius's and the wait time for delivery was more than I was willing to accept. From the moment I walked into Balise Toyota I was delighted with the response of the staff and sales people. First off, there was a sea of smiles. The dealership was immaculate and easily accessible from the highway. The cars on display were wonderfully lined up and just what I wanted to see - there they were - the Prius's. Various color, various models. WOW! Let me tell you, I was instantly hooked. I had originally spoken to Jack Moran who is a Sales Manager. He was the one who had explained everything I needed to know about the Prius itself. I was taken to him immediately. He then introduced me to Bill Camastro, the General Manager and also to Robert Blacker who is the General Sales Manager. Both these gentlemen took time from their busy schedules to welcome me and tell me something about the dealership. Then Mr. Moran brought me to Chris Daniels who is a salesperson. He explained the car and took me on a test drive. When I finally decided to purchase the car I was introduced to the Finance Manager who informed me of various options I had. He went over everything I was signing and explained the warranty and extended warranty I had purchased. He made the financing process so easy and less pressured than I thought it would be. After signing for the car, a Miss Randy Ortiz took the time to answer any additional questions I might have. Then I was brought to the service area to look it over and meet people. What more can I say than THANK YOU BALISE TOYOTA. I have never felt better than I did when I drove off your lot in my new Toyota Prius. I love the car and I am telling all my friends about you! --dealerrater.com reviewer joansmoran1 BY FAR, THE BEST EXPERIENCE I HAVE HAD IN PURCHASING A VEHICLE. From management to my salesperson, Robert Cipriano, they were all friendly and true professionals. Unlike other purchases, there was no "high pressure" to purchase a vehicle. I highly recommend anyone wishing to purchase a used or new vehicle, they must speak with Mr. Cipriano at Balise Toyota. I also recommend that anyone having USAA Insurance, use this dealership. Balise does honor the new car buying program that USAA offers. --dealerrater.com reviewer GENPETE1973 When I set out to buy the new car, I had no idea what I really wanted or would end up with. Balise Toyota was the first stop and the last stop. There were five other non Toyota stops in between. From the start the professional look, courteous and patient sales presentations from Chris Daniels made us feel very comfortable. We went from thinking Camry to buying a Venza. By that point Chris knew what we really wanted. Jack Moran made us feel very comfortable during the negotiation process and by this point we really felt that we were working with the right team in the right dealership. The delivery process, working with David Ricci Jr. made two old timers feel that we could always count on him to bail us out anytime we had a tech question after we picked up the car. His patience, explanation and assistance made us feel like we had another friend at Balise. That is truly how we feel about all the team we dealt with. --dealerrater.com reviewer edwenzl64 I came in to lease a new rav4 and trade in my camry. I was met by a young salesman Chris Daniels he was the best! Made the whole process simple no games at all. Chris asked a few simple questions picked a car that fit my requirements, went over the car with me, and i fell in love!! less then 2 hours later i drove away in my new rav4! i would recommend balise to everyone thanks again chris! --dealerrater.com reviewer lprd1234 The salesman, Rob, was extremely helpful in the car purchasing process. I had a specific set of criteria that I was looking for in a car and he helped me home in on the exact vehicle that I was looking for. During the entire process, I did not feel rushed or hurried to buy a car. This guy really has a great "no pressure" philosophy and I would recommend him again to someone else looking to shop Toyota. --dealerrater.com reviewer ryanb234656 I'm the type of person who does his homework, and have been doing research for 8 months on a new Tundra. I've had a solid month of serious dealing with "other" out of state Toyota dealers...I have been frustrated, beat up, and insulted. When I walked into Balise, I was treated with respect the second I walked through the door. My salesman was Kenny Banks and he was phenomenal, he made my buying experience hassle free, stress free, and uncomplicated! I was upfront and honest with Kenny, I told him what I wanted, how much I was willing to pay for it, and what I was willing to accept for for my trade. Well let me tell you, I had the most unbelievably pleasant experience! Kenny delivered EXACTLY what I wanted! Kenny and the Balise sales team "made the numbers work", in addition, sold me a few extra options for their cost. My vehicle was located and delivered from an out of state dealer in less than 48 hours. When I received a call from Kenny telling me my truck was at Balise I couldn't hang up the phone fast enough and raced down. I walked in the showroom and there it was...my 2011 Toyota Tundra CrewMax Rock Warrior!!!! Words could not describe how beautiful the truck was. It was far greater than my expectations! The truck was detailed inside and out prior to delivery. Kenny Banks is a honest hard working guy who is there to work for the customer, to get you exactly what you are looking for. When I arrived, Kenny said, "let's take her for a ride." So Kenny, my father, and I hopped in my new truck. We drove to the gas station where Balise filled up the tank on the house. Kenny explained in detail that when he sells a vehicle, the personal experience with the customer is the most important facet of the sale, and that it's a tradition of his to drive with every one of his customers to fill their tank up for the very first time. I had a phenomenal experience with Balise Toyota of Warwick! I have recommended this dealer to EVERYONE interested in buying a new Toyota. My experience was fantastic from sales, to financing, to delivery! I will say, the other "MA monster Toyota dealerships" your rein is OVER! Save yourself a trip to MA people, and go to Balise! Thanks Balise! I know that I've thanked you a thousand times Kenny, but thanks again! --dealerrater.com reviewer gothamems This was my second experience with Balise Toyota. The first was three years ago leasing a 2009 Camry. Being very pleased with the vehicle and my overall experience at Balise, I knew I would return. When I returned last month, many things had changed; a beautiful state-of-the-art showroom and service facility, as well as a new (to me) sales specialist, Bob Cipriano. I was referred to Bob by someone who told me he was the "top guy". Top guy was an understatement; he is a true professional. Bob was nothing less than courteous, confident, competent and accomodating. His follow through was exceptional, and at every turn he made me feel like he was working his hardest to make me completely satisfied. He is an asset to Balise Toyota and I would without hesitation refer my friends and family to Balise because of his kind attention. Once again, I am very happy to be driving a brand new Camry! Thanks Bob!! --dealerrater.com reviewer smartin50 I never expected to get the car the same day-a pleasant suprise. The biggest suprise, however, was when the salesman said he would drive the new car to my home. Overall, I was pleased with the experience and would recommend this dealership to others. --dealerrater.com reviewer mscoatb I have been to this dealership a couple of times with my friend prior to my own purchase of a new car there today. The staff was always friendly and attentive during each one of our visits. I also like the atmosphere of the showroom and the "office" area. We have been shopping for cars and stopped by about a dozen dealerships in the New England area...Bob Cipriano is by far the most easy-going and honest salesperson that we've met. Bob is very professional and not pushy at all. He listens and understands our needs, concerns and expectations as buyers...and tries all he can to accommodate to these needs, concerns and expectations. We can feel his sincerity in wanting our business and his efforts in working with us in order to achieve that goal. Between me and my friend, we have purchased 3 cars with Bob at Balise the past 4 months. The whole car buying experience was pleasant...we are happy with the price, the service and the staff. Jason, the finance manager and David, the delivery specialist were both very thorough and helpful as well. We will definitely return for our future car-buying needs and surely recommend Bob and Balise Toyota to our family and friends. --dealerrater.com reviewer SC888 I highly recommend Balise Toyota to anyone looking for a new car. They are extremely helpful, attentive, and make everything possible for the happiness and satisfaction of their customers. I had a great experience with the Store manager, sorry I do not recall his name but any problems I had he always got back to me in a timely manner and handled them professionally. And, David Duarte the salesman was awesome at showing me the cars that fit my style and budget. He was also extremely helpful getting the car ready to my standards, so that when I drove off I drove off with a BIG SMILE on my face! Thanks Balise and a big thanks to Dave Duarte!! --dealerrater.com reviewer cseaver My overall experience with Robert was great. He was friendly, honest and professional. Robert was thorough with explaining everything and there to answer questions/problem solve with a positive attitude regardless if the question/problem did not concern his responsibility with the company. I have already recommended a few people to visit Balise Toyota and shared my positive experience with them. Thank you Toyota. --dealerrater.com reviewer 1008libra I could not have asked for anything better. The whole dealership was helpful and kind. This is the way every dealership should be, I traveled over 500Mi. to Balise and would do it again. Kenny is a great sales person and didnot give me the runaround, he was honest and straight from the get go. Words can not say enough thanks to Kenny,Pete,Dave,Jack and everyone at Balise. --dealerrater.com reviewer william watkins We never felt like we were getting the run-around whenever we communicated with Balise folks. They always seemed genuinely interested in us, what we wanted, and how to get it for us. The finance team did a great job providing us with options and detailing what the best deal FOR US would be. You don't get that to often in business. Kenny was a pleasure to work with, so friendly and open. He answered all of our questions. Bill the GM took additional time to answer some questions for us while we were waiting for the vehicle walk-through. He even went so far as to add a personal touch, indicating that he was very familiar with the area where we live and even offered to make a call to a pizza place to help get our daughter a job. No matter who we dealt with at Balise, we always felt like we were in good hands. Exceptional experience. --dealerrater.com reviewer thecarignanclan I have been shopping around for a long time as i have just had my second child, I ran into Dave Duarte my sales associate, he actually sat me down asked a few questions and wallaa, found me the vehicle that was in my budget but most important he found something that was safe for my children! I have been to over 7 dealerships and this is the only one who in my heart of hearts actually cared about my needs, and not selling me an overpriced vehicle! I will recommend Balise to my friends and thank Dave for all his help! --dealerrater.com reviewer happy12153 My salesman did a great job assisting me get the best price possible. He was a pleasure to work with. The new showroom is large, clean and also has an area that the vehicle you are interested in can be brought into during inclement weather to make it easier to look at. --dealerrater.com reviewer TRB Kenny Banks was a fabulous salesman and i would highly recommend him to family and friends. John Ruscito was also very very helpful as the initial contact that i dealt with. Jason handled all the paperwork very well, Randy explained all the details of how to use the car very well before i took the car home. --dealerrater.com reviewer webagirls I am 57 years old, my recent experience at Balise Toyota was easiest, least stressful car purchase I have ever had. David Duarte our sales consultant and all of the sales team that we dealt with were total professionals. David in particular was friendly, informative, and extremly helpful. I will definitely recommend Balise to family and friends. --dealerrater.com reviewer RayVadeboncoeur My whole experience this week purchasing my new Toyota Matrix went exceptionally well. I could not ask for a better sales consultant - he was very thorough going through the process and he called me the day after my purchase to make sure if I have any questions or concerns to give him a call. Overall I would highly recommend Balise to friends and family!!! --dealerrater.com reviewer maureenk225 My experience with the dealership was extremely excellent. The entire staff was extremely helpful in trying to help me with my needs as far as the negotiation went and any info that I requested regarding the car that I purchased. Once again, Thank you very much. Hope to do business with again in the future. --dealerrater.com reviewer v.silva72 We went to Balise after finding a great price online. We were pleased when we spoke to Dave and the price that was found was legitimate and not just a hoax to get us in the door. When they gave me a low offer on my trade in, I told Dave that that number didn't work for me and he worked to get the offer that I wanted. I would tell family and friends to go to Balise if they needed a new car. --dealerrater.com reviewer jbarnardo this is my third vehicle from balise. Each time they have treated me very well. I think the facility in warwick is second to none in terms of its taff and layout. i was very impressed and felt like familiy during my visit. I will be back to buy more from your staff in the future Thanks Eric. --dealerrater.com reviewer fullcircle Eric Nelson went above and beyond what I expected. I went in to talk about buying out the lease on my 2009 Corolla and ended up leaving with a 2011 Camry. He worked with me regarding the price, answered all of my questions, and was more than helpful regarding breaking down the costs and helping with the registration and insurance. I would recommend anyone to Balise and let them know they should talk to Eric! --dealerrater.com reviewer dannyam9 David was very helpful, he found me exactly the kind of car that I was looking for, and in my price range. I was not presented with an opportunity to barter for the price of the vehicle, however, I thought it was fair price, so I didn't put up a stink. --dealerrater.com reviewer ZorroMor Luis Reyes was a very knowledgeable, friendly and helpful salesman. We bought a 2009 Chevy Silverado with low miles for a good price. We talked to Anna Cook over the phone numerous times and she went out of her way to meet us when we arrived. The whole experience of visiting this dealership was phenomenal. --dealerrater.com reviewer hsasnett We bought a 2008 Toyota Camry with low miles. Price was great. Salesman very knowledgeable, polite and friendly. Dealership very accommodating going to our town police dept in south county to do vin check and hand delivered registration to our home. Dealership made buying a car virtually painless. Buying a car from Balise was very convenient. --dealerrater.com reviewer kristenmurrin My purpose of visit is to buy a pre-owned vehicle. Adler is very knowledgeable and very friendly. This is my first car purchase and I thought my APR would be very high. But they gave me pretty reasonable rate. The pricing on the vehicles is also good. I would definitely recommend this dealer. --dealerrater.com reviewer ppoosapati I went to balise toyota in the summer time and work with Luis. I brought a used low milage camry, in perfect condition. I didn't think that I was going to approved for a loan, but Luis and his business manager assured me that they would work with me to get me a loan. The sales process was quick and painless because my sales rep knew his product and made me feel like I was family. Luis always follows up with me to see how I'm doing and to see if I am keeping up with my maintenance. Overall I had a great experience with Luis and his management staff at balise toyota. Thank you. --dealerrater.com reviewer camry831 The salesperson, David, was very knowledgeable and helped me through the process. I was able to pick up my car in a few days and David called me as soon as it was available. The car was washed and ready to drive. David also helped me to install my son's carseat properly. --dealerrater.com reviewer ssivertsen I believe Eric Nelson was the reason we bought this car from Balise. Very professional, knowledgeable, and courteous! Highly recomend this salesman to request. At first we went in there and we thought the Rav4 we wanted was sold but then Eric somehow realized that it was available. Thanks again Eric! --dealerrater.com reviewer doyskix Our family has purchased two Balise Toyotas with Bob Cipriano. The sales approach was a no pressure and refreshing one at that! Never did we hear "what will it take for you to drive this home today??" And, post-sale is why we'll buy another Toyota from Bob. I genuinely believe he is concerned about how the vehicle performs and is always friendly when we (rarely!) see him back at the dealership for maintenance. Thanks Bob, much appreciated! --dealerrater.com reviewer 2010PriusIV My wife and I were greated and treated extremly well! Sales staff were curteous, knowlagable, and helpful. We were shown exactly what we were looking for and not presured into somthing else. The deal we were given was more than fair. Our wait time for vehicle prep/paerwork wasn't nerly as long as expected. We will deal with them again and recomend them to our family and friends! --dealerrater.com reviewer cjhaight1 I had gone to other dealerships not knowing what i was purchasing, Toyota is what i had as my top pick, but still curious,went to two other toyota dealerships one in Mass. the other in R.I had nothing but that bad feeling when buying a vehicle,finally a friend told me to try Balise,well i went to the Toyota and was greeted by a salesman? he was more like a friend,asked me my needs and what i was looking for as far as my family needs and what my budget! well let me tell you i could not believe the way i was treated beside the beautiful building he never pushed me into something i could not afford he was honest,curtious,and great personality....Well my friend was right I purchased the vehicle and Dave made things awesome, took the edge out of going to a dealership to buy a car...Thank You Mr. Balise for having people like Dave who actually gave me a good nights sleep after the purchase! He actuallly called me on my way home to see how i liked the bluetooth option!Please give Dave my best! --dealerrater.com reviewer prettygirl22 New showroom is pristine.Inventory could be a little more, but it is a new year. Couldn't ask for a better salesman he was helpful, friendly and courteous. I had an excellent second experience with this dealership. Would recommend Balise to everyone! --dealerrater.com reviewer justenough1 On my visit to balise Toyota I did my research on what car I wanted and price I wanted to spend. so when I came in I was expecting for a typical salesmen to just get the sale and didn't care for my needs. John woodine did an excellent job on finding the car for me even though they had sold the car that i originaly wanted which was a 2007 acura tsx. My next option that I glanced at was a 2006 Toyota avalon. I really didn't pay any mind to that car because it was out of my interest. But john went they extra mile and didn't apply any pressure to buy and said let's go for a test drive and let me know what you think. so we did and he deffinitely made we want the car even more. Soon after i knew that the price negotiations were going to start. We sat down and john ask what was my price range and what type of warranty coverage I was looking for. And Mr. Bobby blacker worked with john and man they did just that. At first I was a bit if'y and just needed time to think about it. So I had let them know that I would sleep on it and. Mind you its closing time and these two guys were ready to play the waiting game with me until we came to an agreement. I liked that a lot because they were both willing. So I left with both of their business cards. And put thought into the deal we had and I gave john a call around almost midnight that day and I let him know that I want that car.so john had the dy off the next day and he came in because most salesman aren't willing like he was. So the deal was done and it was the best expierence I've ever had... I will deffinitely look forward doing business with balise Toyota again!!!!!! Woohoo!!!!!!! --dealerrater.com reviewer joshua munoz Very knowledgeable, very friendly. I got more than I expected. I arrived wiht the idea of seeing if I could trade up to a more fuel effieicnt vehicle but I was also very concerned about price and financing arrangements. I got mor for my trade that I had expected and the 0% financing made it all irressistable. --dealerrater.com reviewer cronical Tammy was the best salesperson I've had. Very helpful and considerate. She has followed up with phone calls since the sale. She has taken care of any issue that has come up since I bought my 2010 Toyota Yaris Hatchback. If she couldn't answer a question I had she would find someone who could. I hope she is still at the same dealership when I buy my next Toyota. She was also exceptionally pleasant during the process of selecting my new Toyota. --dealerrater.com reviewer Jannie1 When I came into the store I was expecting to get some obnoxious, rude sales man. Instead I was met by Tammy. She helped pick the perfect car for me. When it was time to talk price she went over everything with me and took the time to get what I wanted for my car. The manager came out from behind his desk to introduce himself and worked it out so I could take my new car the same day. Rob was down to earth and I could tell he understood were I was coming from about my trade. It meant a lot to be thanked by them for my business. I would definitely recommend Balise Toyota. Thank you Tammy and Rob for such a great experience. --dealerrater.com reviewer sarajames111 I had a great experience over at Balise Toyota first off my sales person Chris Daniels went through leaps and bounds to make sure my deal was going through on my 2004 Nissan Titan which i am so happy with. Chris came in on his day off exhausted every option to make sure that i walked away with this truck and was completely satisfied. I would recomend Balise and especially Mr. Daniels to all my friends and family for there next car purchase. --dealerrater.com reviewer danleng Please allow me the opportunity to let you know that David Duarte and Balise Toyota of Warwick, by far, has gone and continues to go above and beyond to ensure total customer satisfaction. From the moment I came to Balise Toyota, I started to work with David Duarte. David is a wonderful ambassador of Balise Toyota. David made me feel relaxed and he took the time to really listen to me and my concerns, my driving habits and my needs. I was so impressed with David's professionalism and keen ability to quickly assess a vehicle he felt would be a "Best Match" for me (I had been driving Volvos for over 12 years; owning first the 850 model and then an S70 model). David showed me a 2008 Toyota Rav 4 and we went for a test drive. I was ecstatic with the way the Rav 4 handled like a car, was spacious and provided me with more safety than the Volvos I had driven. David did indeed find the best fit for me! Upon return to the dealership, I placed a deposit on the Rav 4 I test drove and took delivery at the end of August, 2010. Since then, I have recommended David Duarte and Balise Toyota to numerous people from my Banker to neighbors to strangers in a store. I have sent other Toyota owners I know to Balise for service including my Mother's 2008 Camry LE, and all have been impressed with the professional and courteous staff. Even though it has been just five short months since I became a Toyota owner; I already plan on upgrading to a newer model before March 31, 2011 and to continue my sales relations with David Duate. David Duate of Balise Toyota: Building Customer Loyalty with grace, integrity and genuine concern for his customers' needs. I am looking forward to continuing my sales experience with David Duate and Balise Toyota of Warwick. --Tell Mike submission from Luanne C. Chris was very friendly and knowledgeable with information regarding a 2007 Chevy Tahoe that I am interested in. He was more than willing to show me all the features that the vehicle has and asked if I would be completely satified with the vehicle the way that it is. He seemed to care if I really liked the vehicle or if it wasn't what I was looking for. Bobby was also very polite, down to earth so to speak, just how people should be. Bobby seemed to be interested in my satisfaction not just a "sale". That was very appealing to me. Overall it was a great experience. --dealerrater.com reviewer amassey Jeremy was very professional and awnsered all my questions thouroughly. I had a great experience with him and would definatly come back again to see him. I think he is a great salesperson and an asset to the balise organization. More sales people should be like him. --dealerrater.com reviewer mjwhitsend Tammy helped me work out a lease for my new Toyota Camary XLE. She was very kind and respectful. The shop was very clean and neat. Peter was also a nice person. I enjoyed doing business there. They were very discriptive and were able to answer any question I had. --dealerrater.com reviewer FotopoulofG When I first started working with a dealer I was disappointed with the way I was being treated. When I met Chris and started working with him my attitude changed. He was super friendly and helpful. He listened to what I wanted and worked with me instead of just trying to run me around. He made purchasing my car a pleasant experience where up to that point it had been horrible. I would recommend my friends to him over and over. Great service! --dealerrater.com reviewer secretsquirrel37 my husband and i had an issue which needed upper management involvement. mr blacker was so professional and made our issue his issue and helped us in a way that goes above and beyond!. balise is very lucky to have someone like him on their staff. we will always be grateful to him for helping us with this difficult situation, you could say he saved the day. --dealerrater.com reviewer teacakes Courteous and professional service with everyone associated with this dealership. We have used this dealership before leasing two other vehicles in the past. Also, there service department is excecptional. --dealerrater.com reviewer Helen Murphy We had had a very good experience with Balise Toyota when we leased our Rav4 2 1/2 years ago. Bob Cipriano was a very organized and thorough salesman, and the negotiations with him were fair. So when Bob notified us about selling back our car for a newer one, we were receptive. He chose a new model that he felt we'd like, and he was right. In the process of choosing our new car, we met various managers who were also very helpful. We were given a tour or the new, beautiful facility (including the service area, and also given an incentive that included free oil changes and maintenance for 2 years! In less than 2 hours, we had completed the deal and driven off in our new, shiny Rav4. By the way, the car is great! --dealerrater.com reviewer majelln the service was Great! they approved me for a loan quickly and picked up the car the same day. Very Good to deal with, I would go back to Balise any day! and Deffinately reccommend them to everyone! very pleased with the my time spent there and extremely happy with the car that i bought! --dealerrater.com reviewer MP2105 Wanted to tell you how pleased I am with Eric Nelson, salesman at warwick toyota. He was great to work with in regards to my 2007 Rav4 purchase. I will be looking for him in the future for all my vehicle purchases. Thank you! --Tell Mike submission from John D. I have been shoping for a used car for the last month and every dealership i have been was wasting my time and playing the money game. that all change as soon as i walked in balise toyota. my sales person Eury Espinal was great he understood that my times was valueable. He help me pick the right vehicle at the right price. Then i was really impress on how they had a delivey especialist that gose throw everything u need to know about your car. I just wish i went to balise first deffently go get a car there u wont regret it. --dealerrater.com reviewer javy11 I went into balise for my first car and i had a great experience with the salseman eury espinal he really helped me find the right car for me while making me feel comftrable in my decesion of buying a car their is no pressure into buying a car your not sure of and they had a large variety of vehicles to choose from, their customer servise is Awesome! --dealerrater.com reviewer Alexis1234 I've already written to "Mike" Balise about my experience. I just cannot stop talking about how much I enjoy my new car. My family has purchased/driven Fords for as long as I can remember. This time around, while car shopping, we were really caught off guard by the Camry. The car itself is a good alternative to the Ford, but our experience at the Balise dealership is really what pushed us over the edge and helped us finalize our decision. The dealership itself is state-of-the art. The employees are fantastic. We worked with Erik on our deal and his manager Peter. Both were awesome. I'm so happy with our purchase. --dealerrater.com reviewer cfleece Very good experience shopping at Balise, gave me good pricing and great service. Also gave me good pricing on accessories. They greated us at the door and walked us through a great purchasing experience. Kenny laid down the ground work and the rest of the team came in to help. --dealerrater.com reviewer gary One of my least favorite things to do in the world was to go car shopping until I met Ray from Balise Toyota. He changed my whole outlook on car shopping. He was extremely polite and extremely knowledgeable about the corolla we test drove. The managers Jack and Rob were also very helpful. The promised me they could get the car I wanted for the price I wanted to pay. And they exceeded my highest expiations. The price was great and the car too. There was no back and forth with prices and no BS like you normally encounter with other dealerships I would highly recommend anyone looking for a car check out Balise Toyota! --dealerrater.com reviewer camaro2736 Went to balise toyota to buy a car and had the expectation that this would be a long and drawn out process, I had shopped other dealers and felt that this dealership would be the same as others that I had visited. I knew what I wanted and didn't want to waist a lot of time. They had the car I was looking for and met with the sales manager named Jack Moran, after talking with him he assured me that there was a new management team in place and that there was a different philosophy of doing business, straight forward no money games and to treat the customer the way you would wanted to be treated if you were trying to buy a car. He left and I thought for a moment lets see if this is true. After retuning he gave me a price that was $800.00 better than my best price. I agreed that this was a good deal and bought the car. My expectation were not coming true after agreeing on a price I was Informed by a gentleman named Bobby Blacker that I would be able to drive my new car home today this again caught me of guard as I thought that I would have to make another trip and take more time out of my busy day. They also arranged my finances and got me a great Interest rate. I was in and out with my new car in less than two Hours. What a great experience and I will recommend this dealership to family and friends. Check them out you will be happy!!!!! --dealerrater.com reviewer happy cutomer i recieved a call from eyri and he told me that he had a person that was interested in buying my car. he told me that he could get me in a new car for the about same money , that i was paying now.made an appointment to go down to see him, and sure enough it was just like he told me. i now have a new car for myself, and the people and the whole staff could not have made this any better. they were wonderful. i would and will make this place the only place that i buy a car in the future. i will also make sure that everyone i know, knows how great these people are. --dealerrater.com reviewer WWFSJR I was very satisfied with my service. Everyone was very friendly and respectful. For my first time doing a deal and buying a car I understood everything the employees explained. I recommend this dealer to my friends and neighboors. Eric was great, i had no problem communicating with him and the rest of the employees. The General Manager Bill came over and shoock my hand and thanked me. Before i left Eric came back and showed me the car and made sure i understood everything that has to do with the car. I was more then happy to close a deal with them. This has been one of the best Dealer Stores i've ever been to. I felt comfortable and i felt like i was part of the family. --dealerrater.com reviewer lissettem05 I've been to different dealerships and it looks that they just want the sale. But at Balise service was much more important. They really cared about what I was looking for. Everyone was so friendly, respectful, and ready to accomodate me. Even after they made the sale they still have the same great attitude..My sales rep Chris Daniels was really friendly and helpful..Bobby Baker was there through the whole process making sure I was taken care of and very friendly.Kevin Richarson was also very friendly and prompt and also very patient. David Ricci was very nice and imformative. Showed me everything I needed to know about my car..I've always said it's the small things that count. Treated my family and I like their own and I felt welcome. Mr. Balise hope you are reading this you have chosen the best and they talk great about you that means alot..Thanks to everyone there. Even my daughter(eight years old) commented on how nice the people were. By the way the receptionist was very nice. I will recommend you to anyone who needs a vehicle and when I decide to upgrade in the future I will go to you. --dealerrater.com reviewer francheska Overall experience with Balise Toyota was very good. The Sales Representative, Kenny Banks, was excellent. He was extremely knowledgeable on all the vehicles he showed and their condition / history. He was very upfront about Balise' pricing process and openly discussed the value of each vehicle and provide excellent recommendations. He made the whole purchasing process very easy. --dealerrater.com reviewer rscallas Bought a used 2007 Mercedes Benz from Balise Toyota, who would have thought going through a Toyota carlot I would have found this gem just calling out my name. Loved the car, took a little while but I got it for the price I was looking for. Car had only one key, Balise bought me a second one,you know what they cost???? Big $$$. The car was also missing the CD cartridge for the 6 CD player,Balise bought me that also. The car is fabulous. The Manager Bobby Baker took care of me like I was family. That's what we all want, but very rarely get, when making such a huge purchase. Many thanks to Bob and Bobby! --dealerrater.com reviewer kgirard I went because they had the lowest price, by far on a used Sienna. The price was the price, no gimmicks and they gave me great trade value on my old van I was trading in. There were a couple of hiccups in the vehicle prep (hence the 4 in quality) and I spent a lot of time (2 hrs) waiting around to get out of there, but they made it up to me by topping off my tank and giving me a huge break on an extended warantee, so overall it was a 5. The showroom is luxurious and I am not a car person, and I usually buy simple utilitarian vehicles. I am the guy who buys those "loss leaders" you see in the papers, so in general, car salesman don't like me. But this team, they were just great, they treated me like I was buying a $50,000 BMW, not a $16,000 minivan. I have 2 Toyotas now, the Sienna and a Camry (stripped down model, ha) and I plan to service them both here. --dealerrater.com reviewer sjsmrod We have been a Ford family for decades. Until our most recent car purchase, that is. We hadn't really planned to buy a vehicle, but we were really impressed by the Camry. Compliments to your salesmen, Erik Nelson and his boss Peter. We are very pleased with our experience, your new building and our new car. We also like the fact that Erik sent us a Christmas card - very thoughtful! We'll be spreading the word about Balise. --Tell Mike submission from Ron and Cis F. This was a GREAT car buying experience! The place was full of people, because I guess they were having some end of the year promo. My salesperson-Dave-was polite and professional and showed me the EXACT car I was looking for; he didn't try to push me into another vehicle. After I drove it the manager-Rob-came over and thanked us for giving the dealership a chance to earn my business. At first the numbers didn't work, they weren't giving me enough for my trade, but then Dave and Rob worked it out and I got my beautiful used Camry! No pressure, no bull*&^%, even the finance manager-Kevin?-was straightforward and professional. I HIGHLY recommend that if you DREAD buying cars, then go to Balise Toyota and the experience will be MUCH better than you expect. --dealerrater.com reviewer Hammer1964 Bought a new crewmax yesterday from your warwick location, everyone was GREAT! Love the Truck, Salesman was great, Sales Manager was great, finance guy was Great! Keep up the good work! Was a little apprehensive walking in the door(from stories I've heard) but my experience was GREAT! Love the time the "delivery expert" spent with me going over all the "ins & outs of the truck, and showing me around the service dept.! ***** 5 Stars to you! I look forward to future visits and servicing my vehicle with you guys! thanks again! :) ~ a loyal toyota customer for 20 yrs! --Tell Mike submission from Greg L |
Balise Toyota Scion of Warwick
1400 Post Road
Warwick, RI 02888
- Sales: (888) 554-1404
- Service: (866) 981-4409